Administrator III [South Africa]

 

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• About us, purpose, experience and qualifications

  about us

  WesBank, a division of FirstRand Bank Limited, is a leading Vehicle and Asset Finance bank and part of one of the largest financial services groups in Africa. WesBank has over 40 years experience in asset finance. We focus on providing secured instalment finance to retail, public sector and corporate markets, as well as related services such as insurance, fleet management and full maintenance rental. WesBank is the partner of choice for over 60 leading international brands in fields such as automotive original equipment manufacturers (OEMs), insurance providers and oil companies. We are a global company with successful operations throughout Africa as well as the UK. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

  purpose

  Toprovide efficient and effective administration support to ensure the smoothrunning of a functional area

  experience and qualifications

  • Minimum Qualification - Bachelor of Commerce degree in related field
  • Preferred Qualification - Postgraduate qualification
  • Experience - 5 to 8 years experience in a similar environment, of which 2 to 3 years ideally at management level

• additional requirements

  • No Referral plan is assigned to this job

  responsibilities

  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members
  • Resolve all customer queries efficiently, and within agreed timelines
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
  • Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions. Comply with audit requirements.
  • Set up and maintain filing systems for the business unit to ensure efficient service is provided
  • Maintenance of all administrative processes for the departments operational activities
  • Provide efficient and effective administration support to ensure accuracy in the functional area
  • Provide timeous and accurate Management Information
  • Plan and manage performance, skills development, employment equity, talent and culture of teaming order to improve innovation, achieve efficiencies and increase competencies
  • Manage own development to increase own competencies

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