Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
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Job Description
Ares Management is seeking a Receptionist with exceptional multi-tasking skills for our Corporate Services Department to provide professional level support services to staff, clients, and vendors in our Los Angeles, Century City office. This role will represent the firm by acting as the first point of contact with visiting clients and vendors to ensure a warm welcome and a smooth experience. The role also entails answering, screening, and directing phone calls to the appropriate departments and individuals at the firm. Our Receptionist roles additionally provide administrative support to professionals, including a range of responsibilities such as managing calendars, coordinating travel, and coordinating expense reports, to supplement general front desk responsibilities.
- This is temp to hire role.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES
- Open and close front desk and monitor the reception area during assigned shift
- Act as a "go to" point of contact for clients and guests, welcoming them to the firm in a professional manner and connecting them with their Ares point of contact
- Assist as needed with conference room allocation decision-making and coordinate with external catering companies where needed to provide catering for meetings
- Submit facility and technology requests as needed for items that need to be addressed
- Answer a high volume of reception desk calls and emails and route them to the appropriate parties
- Provide ongoing administrative support to a set of professionals, including calendaring, expense reports, phone coverage and travel booking, as well as other support needs as required
- Work collaboratively with other administrative staff to provide backup coverage, as needed
- Work independently and prioritize tasks with a high level of attention to detail
- Demonstrate a strong understanding of front desk responsibilities and procedures, with the ability to contribute to ongoing process improvement discussions
QUALIFICATIONS
Education: Bachelor's degree or equivalent work experience required
Experience Required: 2-3 years of experience in a receptionist or administrative role, preferably in a corporate environment
General Requirements:
- Knowledge of Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
- Positive attitude
- Excellent telephone etiquette
- Professional demeanor and appearance
- Ability to provide exemplary service to clients and co-workers
- Excellent verbal and written communication skills
- Well-organized, with strong attention to detail
- Ability to prioritize work and handling multiple tasks simultaneously
- Flexibility in terms of accepting process changes, variable work volume and new ideas
- A team player with the ability to work with diverse personalities
Reporting Relationships
Administrative Manager
Compensation
The anticipated rate for this position is listed below. Total compensation may also include a discretionary performance-based bonus.
The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.
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